We know that cyberattacks are on the increase and a favourite and growing approach is via email, which we call phishing. With 97% of companies being targeted for phishing attacks, with one wrong click, a healthcare phishing attack can take down entire networks, encrypt files, and put patient data in jeopardy. The smartest attackers take advantage of victims by claiming to be a colleague, business associate, or other trusted source, and using social engineering to obtain information.

What is phishing?

According to Wikipedia, phishing can be described as: Phishing is a form of social engineering where attackers deceive people into revealing sensitive information or installing malware such as ransomware. Phishing attacks have become increasingly sophisticated and often transparently mirror the site being targeted, allowing the attacker to observe everything while the victim is navigating the site, and transverse any additional security boundaries with the victim.

But there are also different types of phishing attacks that have evolved, and we have included four variations below:

4.      Calendar phishing attempts to fool victims by sending false calendar invites that can be added to calendars automatically. This type of phishing attack attempts to appear as a common event request and includes a malicious link.

What are some of the key steps to take to prevent an attack?

The best way to prevent your organisation from becoming a victim of a healthcare phishing attack is to stay informed. Understanding what red flags to look out for, properly educating employees on cyber hygiene, implementing technical safeguards, and keeping up with the latest sector threats will give healthcare organisations an edge over malicious hackers.

1. Be aware: Identify common phishing email tricks and tactics. The first step toward protecting an organisation from phishing is understanding the attacker’s motives and tactics.

2. Educate your employees: The more you educate them on what to watch for when it comes to phishing attempts, the better prepared they will be to reject those attempts. A strong phishing awareness programme can save both your organisation and the safety of your clients data.

3. Scan everything: Every link and attachment that makes its way into your company, whether through email or attached to a reply on social media, should get thoroughly scanned for malicious software.

4. Back-ups: The last thing you want to do is tell your client you can’t access their files because you have been hacked, so ensure you implement a security solution that immediately backs up files when created or updated.

5. Get cybersecurity: Installing antivirus software and implementing endpoint security systems is a great place to start. Rito-Technologies provides insurance companies and brokers and other small and medium-sized companies with an all-in-one security platform.

The 2023 state of ransomware report compiled by security company Sophos noted that 78% of South African organisations were hit by ransomware in the past year. Keeping track of emerging digital threats is of utmost importance in the never-ending struggle to secure data from vulnerabilities. The need for a system that allows network operators to defend themselves against digital adversaries cannot be overemphasised. Therefore, a cybersecurity strategy is essential to achieve this.

What is a cybersecurity strategy?

The cyber threat landscape is rapidly evolving, and every business is at risk. With growing automation and more active cyber threat actors, no organisation is “too small to be a target”. Every company has data that could be of value to an attacker or that could fetch a ransom if encrypted by ransomware.

An organisation’s level of cyber risk depends on several factors. While the size of the organization and the industry in which it operates play a role, so do the corporate security strategy and current cybersecurity solution architecture.

Every company will be targeted by cyberattacks, and business continuity is dependent on an organisation’s ability to respond appropriately to these threats. A cybersecurity strategy is a high-level plan for how your organisation will secure its assets during the next three to five years.

What are the benefits of cybersecurity mesh?

1. A standardised and responsive security approach: These are a defined set of rules for products and processes that provide consistency, accountability, and efficiency.

2. Distributed architecture that is flexible, scalable, and reliable: This allows for easier and faster data recovery after a breach that can also be scalable to the demand of the organisation or IT infrastructure.

3. Prevention from hackers exploiting different parts of a network: By ensuring that each node has its own perimeter, it allows an IT network manager to better maintain and track different levels of access to various parts of a given network.

4. Ensure compliance and security testing: In an organization where there’s a lot of work to be done, a cybersecurity mesh ensures that it is easy for you to check for security and compliance issues or have the security team be a part of the process in an automated manner.

5. Implement Zero Network Trust: Privacy is key in online interactions. When there is no privacy, your data is visible to hackers and online predators. However, with a cybersecurity mesh, you can set up a zero-trust network that only recognises the people on your team and keeps hackers from getting confidential data.

Overnight, we were tasked with implementing digital systems and infrastructures that would take the core operations of South African enterprises and allow them to function online and remotely. But now South Africa is faced another challenge, called load shedding. With load shedding hitting South Africa every day this year, the conversation needs to be less about moving to the Cloud but of the absolute necessity to do so to future-proof enterprises.

Load shedding gives more reasons to move to the cloud

The effects of not being hosted in the cloud can be extremely costly, for example if you are in the middle of doing your payroll and are not hosted in the cloud you will experience serious downtime and will not be able to access important data. As soon as you are hosted in the cloud the downtime will be minimised. The reason for that is the cloud hosting solution is hosted in data centre’s that have huge backup generators, which means during load shedding they will not be affected at all.

According to Louis Jardim of Turrito Networks there are three things SMMEs can do to prepare for energy disruption, he said. “Firstly, they need to move their businesses into the cloud; secondly, they need to outsource as much of their infrastructure as possible; and, thirdly, they need to develop a mobile workforce strategy.”

Accessibility anywhere, with any device: The improved accessibility doesn’t just impact employees; clients and customers can also log in to an account and access their information as well. This ensures everyone has up-to-date information whether they’re at the office or on the go.

Centralised data security: When you use the cloud, data backups are centralised in the cloud, removing the need for individual users or teams to maintain their own backups onsite or offsite. This lowers the risk of data loss should any one backup fail or be destroyed by a disaster. Cloud providers can restore the data from another copy maintained in their cloud storage, which is continuously updated with every piece of data added.

Business continuity: In the event of theft or load shedding, do you have an effective backup plan? If not, relying on cloud services can benefit your organisation. Cloud uses infinite data storage space and systems that can be activated remotely if necessary to ensure business continuity.

Cloud is greener: Cloud is a greener technology than traditional IT solutions. By moving to the cloud, businesses can reduce their energy consumption and carbon footprint by up to 90%. Rather than having in-house servers and software, businesses can use cloud-based services to access the same applications and data from any computer or device with an internet connection. This eliminates the need for businesses to purchase and maintain their own IT infrastructure.

Price-performance and cost savings: Although an initial financial investment is required to implement a cloud strategy, organisations save substantial amounts in the long run because they do not have to maintain expensive hardware or local data centres. Also, since there are no upfront costs to use cloud-based systems, businesses can assess them before investing in them immediately.

Decisions is purpose-built to make your Microsoft Teams meetings more productive. It lets you create a structured agenda, invite participants, record minutes, and convert talking points into post-meeting action items. As virtual meetings become a significant and permanent part of our work life, Decisions adds quite a lot of value to the overall Teams experience. 

Decisions in 4 easy steps

Step 1: Build the agenda with the Decisions Meeting Secretary, directly from Outlook and structured with topics, presenters and files.

Step 2: Prepare & collaborate by attaching documents to be presented in the meeting, capturing notes and comments from the team, and only ever having the meeting overview one click away from your calendar on any device. Then, easily record action items and decisions during the meeting.

Step 3: Keep track of time, take meeting minutes and assign tasks quickly and easily. Never have to copy and paste from the previous minutes file again. Instead, you can generate meeting minutes in Microsoft Word or OneNote, then send the documents for review before producing the final PDF-version directly from Word to send out.

Step 4: Sync tasks and decisions with Microsoft Planner to keep track of tasks, notify team members and follow up items from meeting actions using Planner and/or Excel. Meeting materials are automatically saved in the group SharePoint site for optimal document management too.

With many businesses, big or small, technology plays a vital role in everyday operations. However, most businesses do not have an IT strategy or what we like to call an IT roadmap, in place. They either didn’t know it existed or they are unaware of the importance of having one for their own business.

Do you have a business strategy, but not an IT Strategy?

What is an IT Strategy?

The purpose of having an IT Strategy is to offer business owners direction on how to utilise technology to support their business. An IT strategy highlights any risks and shares recommendations on how to reduce them. It also outlines your business’s technology and how it aligns with your business goals.

As businesses grow IT infrastructure, software and applications are often added on an ad-hoc basis. The company can end up with a mismatch of operating systems, old infrastructure that runs slowly and software from multiple vendors that doesn’t work well together. Putting in place an IT Strategy can alleviate these issues and increase efficiency in your business.

The benefits why you need an IT strategy in place

1. Gives you a roadmap

Your IT strategy needs to align with your overall business strategy, so it is important that the IT strategy works in alignment with your business strategy. This roadmap must therefore include the steps your business has to take to drive more value from IT to achieve the overall business goals.

2.    Competitive advantage

As mentioned above, the IT strategy must work alongside your business strategy, so it is important to ensure you always have the edge against your competitors by conducting a competitive analysis and specify what advantages you have in respect to your competitors.

5. Provides tools to respond to change

Given the way technology changes and given current condition of our current infrastructure and continued power-outages, it is important to leverage change to your businesses advantage. Anticipating change on the horizon in advance and develop a plan to manage those changes with as little disruption as possible. Even more important is the fact that IT strategic planning allows your team to be better prepared for unexpected changes, such as a system outage.

6.    Budget

Your IT strategy won’t be complete without knowing the budget your company has and the cost you would allocate to reach your business goals. Developing a financial assessment of IT systems and processes can give you control over the company’s performance.